1. Introduction
These Terms and Conditions ("Terms") govern your use of this website and the purchase of products offered through it.
By accessing this website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use this website.
2. Seller Information
Business Name: Michael Kontraros Collectibles / ΜΙΧΑΗΛ ΚΟΝΤΡΑΡΟΣ
Registered Address:
Megalou Alexandrou 86, Nea Smyrni, Attica, 17122
Email:
info@mkontraros.com
VAT Number (if applicable):
EL069236278
3. Products
We design, sculpt, manufacture, and sell collectible miniature models and related hobby products.
Our products are intended for collectors and hobbyists. Unless otherwise stated, products are supplied unpainted and may require assembly.
Images shown on the website are for illustration purposes only. Due to the handcrafted nature of our products, slight variations, mold lines, resin coloration, or minor cosmetic differences may occur and do not constitute defects.
Dimensions are approximate.
4. Ordering
By placing an order, you confirm that:
- you are legally capable of entering into a binding contract;
- the information you provide is accurate and complete;
- you are authorized to use the selected payment method.
We reserve the right to refuse or cancel any order for reasons including but not limited to:
- pricing errors;
- stock availability;
- suspected fraud;
- technical errors.
If payment has already been taken, a full refund will be issued.
5. Prices
All prices are displayed in Euros.
Prices include or exclude VAT as indicated at checkout.
Shipping costs, customs duties, taxes, and import charges are calculated separately where applicable.
Customers are responsible for any customs duties, import taxes, or fees charged by their country unless otherwise stated.
6. Payment
Payment must be completed before an order is processed.
We accept the payment methods displayed during checkout.
7. Production and Shipping
Many of our products are produced in-house after an order is placed.
Estimated production and shipping times are provided as guidance only and are not guaranteed.
We are not responsible for delays caused by:
- postal services;
- customs;
- force majeure;
- carrier disruptions;
- events beyond our reasonable control.
Risk of loss transfers to the customer upon delivery.
8. Returns and Refunds
If you are purchasing as a consumer, your statutory rights under applicable consumer protection laws remain unaffected.
If you wish to return an item, please contact us within [14] days of delivery.
Returned items must generally be:
- unused;
- in their original packaging;
- in resalable condition.
Custom-made, personalized, or made-to-order items may not be eligible for cancellation or return where permitted by applicable law.
Refunds will be processed after returned goods have been inspected.
Shipping costs are refundable only where required by law or where we have supplied faulty goods.
9. Damaged or Incorrect Items
Please inspect your order upon delivery.
If your order arrives damaged, defective, or incorrect, contact us within [14] days and provide photographs where possible.
We will, at our discretion:
- replace the item;
- repair the issue;
- provide a refund where appropriate.
10. Product Safety
Miniatures are not toys.
Unless specifically stated otherwise, our products are intended for persons aged 14 years or older.
Products may contain:
- small parts;
- sharp edges;
- resin dust generated during sanding or cutting.
These may present choking or health hazards.
Customers should use appropriate safety precautions when assembling, sanding, drilling, or modifying miniatures.
11. Intellectual Property
All content on this website, including but not limited to:
- miniature designs;
- digital sculpts;
- artwork;
- logos;
- photographs;
- product names;
- descriptions;
- packaging;
- text;
is owned by [Business Name] or used under license and is protected by applicable intellectual property laws.
Purchasing a physical miniature does not transfer any intellectual property rights.
Customers may paint, display, and resell painted versions of legitimately purchased physical miniatures.
Customers may not:
- reproduce;
- recast;
- scan;
- digitally reproduce;
- copy;
- commercially distribute;
- create molds from;
- sell copies of;
our products without prior written permission.
12. Limited License
You receive ownership of the purchased physical product only.
No license is granted to reproduce any design or artwork.
13. Limitation of Liability
To the maximum extent permitted by law, our liability shall be limited to the purchase price of the affected product.
We shall not be liable for indirect, incidental, consequential, or special damages, including but not limited to loss of profits, business interruption, or loss of data.
Nothing in these Terms excludes liability that cannot legally be excluded.
14. Website Availability
We do not guarantee uninterrupted access to the website.
We may modify, suspend, or discontinue any part of the website without prior notice.
15. Privacy
Your personal information is processed in accordance with our Privacy Policy.
16. Governing Law
These Terms shall be governed by the laws of Greece.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Greece, except where mandatory consumer protection laws provide otherwise.
17. Changes to These Terms
We reserve the right to modify these Terms at any time.
Updated Terms become effective once published on this website.
Continued use of the website constitutes acceptance of the revised Terms.
Intellectual Property Notice
All miniature designs sold on this website are original works created by us and/or our collaborators.
Unauthorized copying, recasting, scanning, digital reproduction, molding, or commercial distribution of our products is strictly prohibited.
Our designs remain protected by applicable copyright and intellectual property laws regardless of whether a specific design is registered.